Job Information
GE Healthcare Director - Global Order-to-Cash in Chicago, Illinois
Job Description Summary
The Director - Global Order-to-Cash, will report to our Executive - Global Order to Cash Process. This role will lead implementation of best practices and standardization efforts across the company’s global order-to-cash (OTC) processes. Working closely with regional business, finance leadership, and the organization’s outsourced collections agents to create common, lean, efficient processes that improve collections performance, reduce costs, and increase customer satisfaction with the company’s OTC processes. This role will also implement operating rhythms with global stakeholders to identify continuous improvement opportunities, along OTC value streams, and support broader Treasury initiatives that require visibility and analytics surrounding OTC process data.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Role and Responsibilities
Identify OTC process standards and global best practices to be formalized in policies covering collections activities, cash application, commercial payment terms, payment methods, invoicing and billing standards, end-to-end payments processing and compliance.
Implement a global program to collaborate closely with regional teams and BPO partners using lean principles to create and align on common global process, reporting, and measurement standards, reducing cost and complexity while improving performance.
Continue to build out BPO governance framework to drive global strategies and partner on areas of improvement affecting collections performance and cost.
Create a continuous improvement operating mechanism enabling global stakeholder identification and prioritization of opportunities within the OTC process.
Drive cross functional solutioning and improvement of key metrics linked to cash flow generation at the Global level (Days Sales Outstanding, Past Dues, etc.)
Lead the company’s global OTC analytics, ensuring that collections activity is properly plumbed-in to cash flow forecasting and expectations for business results.
Key Partners
Regional business leadership
Third-Party BPO Providers
SBU finance leadership
Customer credit risk management team
Corporate FP&A
Controllership
Business development/ M&A
Qualifications
MBA or Bachelor’s degree in related field
10+ years of experience in OTC, collections operations, or related field; Finance/Treasury experience (preferred)
Strong project leadership experience, with demonstrated ability to drive a cross functional team to deliver results
Desired Characteristics
Track record of success in lean process improvement
Deep experience with global cash flow and/or invoicing, accounts receivable processes
Demonstrated ability to influence peers and leaders, including change management
Outside-in thinking, including partnering with others/advisors to bring unique solutions
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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For U.S. based positions only, the pay range for this position is $155,040.00-$232,560.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: July 02, 2024